Returns & Exchanges
At Mars by GHC, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 30-day return and exchange policy for all unworn items. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Initiate Your Request
Log into our returns portal using your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing